Welcome to CommodityCliq. By using our website and mobile app (the “Platform”), you agree to abide by these Terms and Conditions. Please read them carefully before accessing or using our services.
2. Eligibility
Users must be at least 18 years of age and legally capable of entering into contracts under Indian laws.
Business entities must be duly registered under applicable laws and authorized to transact on the Platform.
3. Registration and Account Management
Users must provide accurate and complete information during
Account credentials must be kept Any unauthorized use must be reported immediately.
CommodityCliq reserves the right to suspend or terminate accounts for violations of these Terms.
4. Services Provided
CommodityCliq facilitates B2B trading by connecting buyers and sellers of
The Platform acts as an intermediary and does not guarantee the quality, quantity, or delivery of products.
5. User Responsibilities
Users must comply with all applicable laws, including but not limited to the Information Technology Act, 2000, and associated rules.
Users are responsible for the accuracy of the information they provide and transactions they conduct.
Misuse of the Platform for fraudulent or illegal activities is strictly
6. Payment Terms
Payments must be made through approved methods available on the
CommodityCliq is not liable for payment disputes between buyers and
7. Limitations of Liability
CommodityCliq shall not be held responsible for losses resulting from user negligence or third-party actions.
The Platform disclaims liability for indirect, incidental, or consequential
8. Termination
CommodityCliq reserves the right to terminate user accounts for non-compliance or misuse of the Platform.
Users may terminate their accounts by providing written
Privacy Policy
Effective Date: 10-Jan-2025
1. Data Collection
Personal Information: Name, contact details, business information, and payment
Usage Data: Browsing history, preferences, and transaction
2. Data Usage
To provide and improve our
For customer support and marketing
To comply with legal and regulatory
3. Data Sharing
Data may be shared with:
Payment gateways and logistics partners for operational
Authorities to comply with legal
User consent will be obtained for sharing data beyond the above
4. Data Security
Industry-standard measures are in place to protect user
Users are responsible for securing their account
5. User Rights
Users may access, update, or delete their personal information by contacting [Insert Contact Information].
Data deletion requests are subject to legal and operational
Return and Refund Policy
Effective Date: 10-Jan-2025
1. Scope
This policy applies to all transactions conducted via
Only disputes involving defective or non-conforming products are eligible for resolution under this policy.
2. Return Process
Buyers must initiate a return request within 7 days of receiving the
Supporting evidence (e.g., photographs, invoices) must be
Returns are subject to seller
3. Refund Terms
Refunds will be processed only upon successful return of goods to the
Refunds will be credited to the original payment method within 7-10 business
4. Exceptions
Perishable goods and custom orders are non-
Disputes arising from shipping delays or buyer errors are not
5. Dispute Resolution
CommodityCliq provides a mediation service for Decisions made by CommodityCliq are final and binding.
These policies are compliant with Indian business laws, including the Consumer Protection Act, 2019, and the Information Technology Act, 2000. For further inquiries, contact [Insert Contact Details].
